ECOVACS AU

DEEBOT OZMO 920

Reach beyond powerful cleaning

Making your first map with your OZMO 920 / 950 / T5 Losing and Recovering Maps Virtual Boundaries with your OZMO 920 / 950 / T5 What's the difference between the OZMO 920 and the OZMO 950?Mopping with your OZMO 920 / 950 / T5

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FAQ
Download
Tutorial Videos
Accessories

Making your first map with your OZMO 920 / 950 / T5

Losing and Recovering Maps

Virtual Boundaries with your OZMO 920 / 950 / T5

What's the difference between the OZMO 920 and the OZMO 950?

Mopping with your OZMO 920 / 950 / T5

Continuous Cleaning Feature on your OZMO 920 / 950

Why do maps overlap in the DEEBOT app and how do I solve this issue?

Connecting your DEEBOT to the Ecovacs Home App

The DEEBOT has received a firmware upgrade reminder, but why can't it complete the upgrade?

What are the advanced features of DEEBOT and how can I use them?

How to reset my DEEBOT?

Make sure your DEEBOT is on.

What should I do when the DEEBOT goes down a stair during cleaning and cannot come back up?

Why aren’t the Main Brush and/or Side Brushes rotating when DEEBOT is cleaning? What Should I do?

What's the serial number? Where can I find it?

What should I know when my DEEBOT is generating a map?

The DEEBOT has trouble returning to or finding the charging dock.

What should be done if DEEBOT accidentally vacuums up liquid?

Why does DEEBOT spill dust when I move the robot manually?

My house has a very large surface area, so my DEEBOT is unable to finish mapping. What should I do?

Can DEEBOT mop on the floor with accumulated water?

Why is the map in the DEEBOT app lost and how can I restore a lost map?

What should I do when the DEEBOT gets stuck under the furniture and cannot finish the cleaning?

Why it takes too long before the mop getting completely wet? / Why is the DEEBOT leaving the floor too dry at the beginning of the clean cycle?

Will my DEEBOT work on dark or black surface ?

What should I do when the DEEBOT gets tangled and cannot finish the cleaning?

What is Continuous Cleaning? Why doesn't it work sometimes?

The water is not spraying out from the DEEBOT. What should I do?

When I click "Forgot password", I don't receive an authentication email.

The water is spraying out at the beginning of the cycle, but not at the end. What should I do?

Why does DEEBOT map disappear on the App after manually moving the unit? What should I do?

Can I keep DEEBOT on the Charging Dock for an extended period of time?

I bought a DEEBOT in China but can’t use it in the country I'm in. What should I do?

Why does DEEBOT move around in circles and backwards after starting up?

DEEBOT is cleaning with a louder noise than normal. What should I do?

What does DEEBOT do if it meets an obstacle, like furniture?

Why won't the DEEBOT perform scheduled tasks?

Why does DEEBOT map disappear on the App after turning off the power switch on DEEBOT? What should I do?

DEEBOT did not detect a drop off, like stairs. What should I do?

Instruction Manuals

DEEBOT OZMO 920 - EN, FR-CA, ES-LATAM.pdf

Quick Start Guide

Quick Start Guide - DEEBOT OZMO 920-EN, FR-CA, ES-LATAM.pdf

Robots and Accessories Maintenance

134508_5369

Washable Mopping Pad (3PCS)

Compatible with DEEBOT 920/950/N7

AUD29.95

140844_1600

DEEBOT Buddy Kit

Compatible with DEEBOT T9/T9+/N8 PRO/N8 PRO+/N8/N8+/NEO/T8/T8+/T8 AIVI/920/950/N7

AUD59.95

111633_9574-Buddykit920

DEEBOT 920/950/N7 Half-year Accessories Kit

Compatible with DEEBOT 920/950/N7

AUD85.90~~AUD89.90~~

~~AUD89.90~~