Job Category: APAC
People to Hire: 1
Location: Suzhou, China
- [Ecommerce Senior CRM]
1. Job Description
Ecommerce Senior CRM
2. Job Purpose (Please describe the job’s unique contribution to the organization in one sentence.)
The successful candidate will be able to build an effective CRM system, enhance customer experience and boost repeated purchase.
3. Core Responsibilities (A description of most important outputs of the job, which includes expected results and actions to achieve results. Please list core responsibilities in the order of importance.)
Area of Responsibilities
Percentage of workload (%)
Assist the creation of CRM system to establish and tighten connections with end user.
Profound knowledge of market and customer behavior. Initiate CRM campaigns to enhance customer experience and boost repeated purchase.
External and internal data mining and integration.
Conduct proper data analysis and drive the upgrade of procedures and guidelines.
4. Major Job Contact (Please describe contacts that may occur internally (e.g. other departments within the company) or externally (e.g. external institutes or clients )
Category of Contacts
Contacts (Please specify)
Marketing, Product Managers, IT
Sales platforms, other tools platform