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HOME > Support > 04-Virtual Boundary common issues


Why doesn’t the Virtual Boundary work after I set it up on the App? What should I do?

 

1.For all the models in the ECOVACS App, Virtual Boundary will take effect the next time DEEBOT leaves the Charging Dock. After you create a Virtual Boundary on the App, it will not take effect immediately. DEEBOT will avoid the no-go zone created by the Virtual Boundary the next time it departs from the Charging Dock.

 

2.  Please make sure the machine is NOT in the 'Return to the Charging Dock' mode as it will ignore the Virtual Boundary, which is normal.

 

3. For all the models in the ECOVACS Home App, the Virtual Boundary will go into effect immediately.


Thank you for your attention!