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HOME > Support > 01-The Wi-Fi setup process for a DEEBOT


The Wi-Fi setup process for a DEEBOT


Download the corresponding ECOVACS App from App Store or Google Play onto your smart phone.

  Make sure that the Apple IOS version is 9.0 or later. For Android users, make sure to use version 4.0 or later.

1-APP choosing.png 

Register an ECOVACS account

      •  Open the ECOVACS App or ECOVACS Home App and enter your email address and password to create an ECOVACS account.

      •  The App will automatically identify your country or region.

      •  Make sure that the email address and password is entered correctly. The login in case sensitive.

      •  Read and accept the "User Agreement" and "Privacy Policy".


Connect your DEEBOT to the ECOVACS App/ECOVACS Home App

      •  Before connecting to the App, follow these steps to ensure success

ü Make sure the DEEBOT is less than 2 meters/2 yards away from the router.
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ü    
Have your smart phone connected to a 2.4G Wi-Fi signal. The DEEBOT does not support 5G Wi-fi. If your router provides a mixed Wi-Fi, it is suggested to separate 2.4G and 5G and set up different Wi-Fi passwords. For detailed operations, please contact the router supplier.

                  GIF-切换2.4G 官网.gif

                  *The Gif is the reference for Apple users to switch 2.4G Wi-Fi to 5G Wi-Fi. For Android users, please do the step based on actual Android Operating System.


ü   
If your smart phone automatically connects to the 5G Wi-Fi signal, it is best to "forget the 5G Wi-Fi". After you have successfully connected to the ECOVACS App/ECOVACS Home App, you can reactivate the 5G Wi-Fi.

6-1-Forget 5G.jpg

 

ü    For Android smart phone users with versions 8.0 and above, it is suggested that you close your cellular network.

 

ü    Make sure the ECOVACS App/ECOVACS Home App allows access to the WLAN & Cellular connection.

GIF-授权 官网.gif

               *The Gif is the reference for Apple users to allow access to the WLAN & Cellular. For Android users, please do the step based on actual Android Operating System.

        •  Click “Add a Robot” on the App and follow instructions to get connected. 

 

 




Thank you for your attention!