Children under the Age of 18
Our website does not target and is not intended to attract children under the age of 18. We do not knowingly solicit personal information from children under the age of 18 or send them requests for personal information.
Collection of Personal Information
We collect information about you when you visit our website and use our services. When you provide us with information, you consent to the transfer and storage of information on our servers. Types of information that we gather include:
•What you provide to us such as: name, address, contact details, purchase information, billing information, email communication, product reviews and any other personal information disclosed when using our website and services
•Automatic information - When you visit a website, enabling cookies on your browser allows us to collect information about you. This and other technical information collected is used to identify you and create a more personalized online experience.
•Information from other third party sources
Cookies and Non-Personal Information
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer and disclose non-personal information, such as occupation, language, zip code, area code, time zone, and search queries, for any purpose.
Use and Disclosure of Personal Information
We may share your information with third parties we engage with to provide products and services on our behalf. However, we will not sell or loan your information to third parties unless we ask for your prior permission.
Your personal information may be transferred to other countries for processing and storage. By using our services you consent to the transfer of information to the countries outside of your country of residence, which may have different personal data protection rules than in your country.
We will keep and retain your information for as long as your account is active with us or as required to provide services to you. We will also retain data in compliance with our legal obligations.
Access to and Accuracy of Your Information
Our services may allow you to access your account information and make corrections or updates upon log in at any time. The accuracy of such information is solely the responsibility of you. You may also request access to other personal information about you that may be held in our services. If you request to deactivate your account or delete your personal information, we will endeavor to fulfill your request but some personal information may persist in backup copies for a certain period of time and may be retained as necessary for legal purposes or to comply with our legal obligations.
Security and Protection of your personal information
To protect your personal information, we take reasonable precautions and follow industry best practices to safeguard your personal information, we also protect your personal information through the use of password controls that we ask you to keep confidential. If you provide with us your credit card information, the information is encrypted using secure socket layer technology (SSL).
When you use some of our products, services, or applications, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances.
In the event that we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our website for 30 days of any such change in ownership or control of your personal information.
ECOVACS ROBOTICS CO., LTD.
No. 108, Shihu West Road, Wuzhong District
Suzhou City, Jiangsu Province 215128, P.R.China