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HOME > Support > Terms of Use

Terms of Use


Last Modified: July 5th, 2018

Introduction

Welcome to www.ecovacs.com, owned and operated by ECOVACS Robotics Co., Ltd. BEFORE ACCESSING OR USING OUR WEBSITE, PLEASE READ THE FOLLOWING TERMS OF USE (“TERMS”) CAREFULLY AND MAKE SURE YOU HAVE UNDERSTOOD THESE TERMS, INCLUDING THE DISCLAIMER AND LIABILITY. By using our website, you automatically agree to comply with and be bound by these terms. If you do not agree to these Terms, you should not use our website. 

The term "ECOVACS" "us," "we" or "our" refers to ECOVACS Robotics Co., Ltd. and any of its affiliates that are authorized to carry the name "ECOVACS". The term "you" refers to the user or viewer of our website. 



Eligibility


Our website is not targeted towards, nor intended for use by, anyone under the age of 18. You represent and warrant that you are at least 18 years old or visiting our website under the supervision of a parent or guardian who agrees to be bound by these Terms.



Use of Website


You agree to use our website in accordance with these Terms and for lawful and proper purposes. You agree to be responsible for all matters arising from your use of our website. Further, you agree:

• Not to use our website in any manner which breaches any applicable law or regulation or causes or which may cause an infringement of any third party rights;

• Not to post, transmit or disseminate any information on or via our website which may be harmful, obscene, defamatory or illegal or create liability on ECOVACS’ part;

• Not to interfere or attempt to interfere with the operation or functionality of our website; and

• Not to obtain or attempt to obtain unauthorized access, via whatever means, to any of ECOVACS’ systems.

 

We reserve the right to remove any information which we believe is unlawful or inappropriate, violates these Terms or could potentially result in liability to us. Further, if we, at our sole discretion, believe that you are in breach, or will be in breach, of any of these Terms for any reason whatsoever, we reserve the right to deny you access to our website without giving you a reason and/or without further reference to you. You will indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms, or your violation of any law or the rights of a third party.


You may also terminate these Terms at any time by notifying us that you no longer wish to use our services, or when you cease using our website. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.



Personal Information


By using our website and services, you agree to the collection, processing, transfer, storage and use of your personal information by us as further described in our Privacy Policy.



Intellectual Property Rights


The content, organization, graphics, images, logos, icons, audio clips, design, software, compilations, magnetic translation, digital conversion and other matters related to our website are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) laws and regulations. Some of the content on our website may be the copyrighted work or intellectual proprieties of third parties. The copying, redistribution, use or publication by you of any such matters or any part of our website without our express written consent is strictly prohibited. You do not acquire ownership rights to any article, document or other materials viewed through our website. The posting of information or materials on our website does not constitute a waiver of any right in such information and materials. 



Third-Party Content 


Third-party contents may appear on our website or may be accessible via links from our website. We are not responsible for and assume no liability for any third-party content. You understand that the information and opinions in the third party content represent solely the thoughts of the author and is neither endorsed by nor does it necessarily reflect our belief or association with such third party. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to such third party.



User Comments, Feedback and Other Submissions 


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively defined as “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Comments that you forward to us. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments. We may, but have no obligation to, monitor, edit or remove content that we determine at our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use. You agree that your Comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of our website or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third party.



Disclaimer and Limitation of Liabilities


BY USING OUR WEBSITE AND SERVICES, YOU EXPRESSLY AGREE THAT USE OF OUR WEBSITE AND SERVICES IS AT YOUR SOLE RISK. WE PROVIDE ALL INFORMATION ON AN “AS IS” BASIS. WE DO NOT REPRESENT OR WARRANT THAT OUR WEBSITE WILL BE ERROR-FREE, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED. WE DO NOT REPRESENT OR WARRANT THAT THE INFORMATION AVAILABLE ON OR THROUGH OUR WEBSITE WILL BE CORRECT, ACCURATE, TIMELY OR OTHERWISE RELIABLE. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT AND SERVICES AVAILABLE THROUGHOUT OUR WEBSITE. UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES THAT RESULT FROM YOUR USE OF OR INABILITY TO USE OUR WEBSITE AND SERVICES, INCLUDING BUT NOT LIMITED TO RELIANCE BY YOU ON ANY INFORMATION OBTAINED FROM OUR WEBSITE AND SERVICES THAT RESULTS IN ERRORS, DELETIONS, VIRUSES, DELAYS IN SERVICE OR ANY OTHER WEBSITE PERFORMANCE FAILURE. ECOVACS, INCLUDING OUR PARTNERS AND AFFILIATES, ASSOCIATED THIRD PARTIES, EMPLOYEES, CONTRACTORS AND THOSE INVOLVED WITH THE OPERATING OF OUR WEBSITE AND SERVICES, TO THE MAXIMUM EXTENT PERMITTED BY LAW, DISCLAIM ALL LIABILITY AND RESPONSIBILITY FOR ANY LOSS OR DAMAGE THAT MIGHT BE SUFFERED BY YOU OR ANY THIRD PARTY CAUSED BY OUR WEBSITE. THIS INCLUDES (BUT NOT LIMITED TO) ANY LOSS OR DAMAGE SUFFERED AS A RESULT OF NEGLIGENCE. 



Governing Law and Dispute Resolution


These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the People’s Republic of China, without reference to conflicts of laws.


Any and all disputes under these Terms shall be submitted to the exclusive jurisdiction and venue of the courts located in Wuzhong District, Suzhou City, P.R China.



Entire Agreement and Severability


The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on our website or in respect to the Terms constitutes the entire agreement and understanding between you and us and govern your use of our website and services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use). In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.



Changes and Modifications


We may make changes to the features, functionality or content of our website at any time without prior notice to you. We reserve the right at our sole discretion to edit or delete any documents, information or other content appearing on our website. 


We reserve the right to change or modify these Terms or any other ECOVACS policies related to use of our webiste at any time and at its sole discretion by posting revisions on our website. Continued use of our website following such changes or modifications to the Terms or other ECOVACS policies will constitute acceptance of such changes or modifications.  



Contact


If you have any questions or concerns about these Terms of Use, please contact us by visiting www.ecovacs.com/support.





These Terms of Use was last modified on July 5th, 2018 and came into effect on the same date.


Thank you for your attention!