DEEBOT T9+

The Best Just Got Better
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Subscribe now to receive our Usage Guide that helps you learn more about how to use your DEEBOT! Also be the first one to know about our deals.
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Can DEEBOT T9 work in dark lighting?
Do I need to take the air freshener capsules out after cleaning with the air freshener is complete?
Q & A for 3D Map
Why does OZMO Pro reservoir have louder noise?
Does the camera in DEEBOT T9's TrueDetect 3D Smart Detection System violate the user's privacy?
If DEEBOT is paused while cleaning, can it resume cleaning from that location?
Q & A for Auto-Empty Station
Will DEEBOT disturb my pet?
Why do the side brushes rotate slowly or not rotate at all while the DEEBOT T9 is cleaning?
Why is there no fragrance after installing the Air Freshener?
Why is DEEBOT cleaning for a shorter period of time?
Why didn't DEEBOT start cleaning automatically at the scheduled time?
How can I remove hair from the Side Brush/Main Brush of DEEBOT?
DEEBOT has difficulty returning to or cannot find the Docking Station.
Why can't DEEBOT recharge?
Why does DEEBOT move around in circles and backwards after starting up?
Can DEEBOT clean up water from the kitchen or bathroom floor?
Can the DEEBOT T9 travel over door thresholds in the home?
Can DEEBOT T9 clean underneath the furniture?
Why can DEEBOT T9 not get out from underneath the bed?
Will DEEBOT T9 go on the carpet while mopping?
Why does DEEBOT T9 slide when using the OZMO Pro reservoir?
Is DEEBOT T9 compatible with the Auto-Empty Station?
What can I do if no water comes out of the water tank?
What can I do if DEEBOT's DTOF crashes, stops working or encounters a problem seldomly?
While DEEBOT is cleaning, why does it become louder when moving to the carpet?
Why does DEEBOT fail to completely detect carpets? Why does it recognize carpets as floors?
Can I download version updates for the robot directly from the Internet?
DEEBOT does not finish cleaning after returning to the dock to charge in Continuous Clean mode. Why?
What should I do if DEEBOT has lost the map after being powered off?
How do I disable the TrueDetect 3D Smart Detection function?
The robot creates a map, and it works normally at first. However, later on an overlay effect starts to appear (maps are overlaid onto each other, and the layers are misaligned). What can I do?
The map that the DEEBOT created is incomplete.
After DEEBOT has created a map and started cleaning, why does it lose the map or start creating the map again?
The DEEBOT keeps failing when trying to create the initial map.
Why can't the robot connect to the App, even after completing network setup?
After DEEBOT T9 finishes cleaning, the cleaned area displayed in the ECOVACS HOME App is incomplete and the map is overlaid/incomplete. What should I do?
Can I wash the Dust Bin in DEEBOT with water and how do I wash it?
DEEBOT T9 cleans the same area repeatedly or misses an area, and the map is incomplete or tilted in the App. What should I do?
What are some things considerations for DEEBOT T9 when mopping the floor?
What must be considered when placing DEEBOT?
Can the suction power of DEEBOT T9 be adjusted?
What should be done if DEEBOT accidentally vacuums up liquid?
Cant DEEBOT be permanently stored on the Docking Station when not in use?
What types of surfaces can DEEBOT T9 clean?
Why does the DEEBOT T9 miss some rooms when it cleans?
DEEBOT T9's real-time cleaning route is chaotic.

Instruction Manuals

DEEBOT T9+ - EN.pdf
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Contact Us
E-mail:
support.nz@service.ecovacs.com
Tel:
800 447 918
Working time
Mon-Fri, 10:00 - 19:00 NZDT; 9:00 - 18:00 NZST