Why does DEEBOT move around in circles and backwards after starting up?
Updated on 2021/04/02
● The Anti-Drop Sensors on the bottom of DEEBOT may be covered with dust.
Wipe the Anti-Drop Sensors with provided Cleaning Tool to maintain their effectiveness.
PIC 2
● The Driving Wheels may be tangled with hair or debris.
Use the provided Cleaning Tool to cut off and remove any hair/debris tangled around the Driving Wheels.
VIDEO 1
● The Bumper rail may be stuck. Press each side of the bumper rail to see if it rebounds automatically.
VIDEO 2
If the problem persists, please contact ECOVACS Customer Service.
Wipe the Anti-Drop Sensors with provided Cleaning Tool to maintain their effectiveness.
PIC 2
● The Driving Wheels may be tangled with hair or debris.
Use the provided Cleaning Tool to cut off and remove any hair/debris tangled around the Driving Wheels.
VIDEO 1
● The Bumper rail may be stuck. Press each side of the bumper rail to see if it rebounds automatically.
VIDEO 2
If the problem persists, please contact ECOVACS Customer Service.