ECOVACS US

DEEBOT 500

Effortless Everyday Cleaning

Connecting your DEEBOT to the Ecovacs Home App Make sure your DEEBOT is on.What's the serial number? Where can I find it?What should I do if my DEEBOT's Remote Control doesn't work?What should I do if the DEEBOT has become stuck underneath furniture and is unable to finish cleaning?

FAQ
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Tutorial Videos
Accessories

Connecting your DEEBOT to the Ecovacs Home App

Make sure your DEEBOT is on.

What's the serial number? Where can I find it?

What should I do if my DEEBOT's Remote Control doesn't work?

What should I do if the DEEBOT has become stuck underneath furniture and is unable to finish cleaning?

DEEBOT is cleaning with a louder noise than normal. What should I do?

Why does DEEBOT map disappear on the App after turning off the power switch on DEEBOT? What should I do?

DEEBOT did not detect a drop off, like stairs. What should I do?

Why won't my Deebot find the charging station?

DEEBOT cannot find the Charging Dock

Why aren’t the Main Brush and/or Side Brushes rotating when DEEBOT is cleaning? What Should I do?

What should be done if DEEBOT accidentally vacuums up liquid?

Will my DEEBOT work on dark or black surface ?

When I click "Forgot password", I don't receive an authentication email.

DEEBOT cleans for a short period of time then returns to the Charging Dock. What is wrong?

I bought a DEEBOT in China but can’t use it in the country I'm in. What should I do?

Why does DEEBOT move around in circles and backwards after starting up?

What does DEEBOT do if it meets an obstacle, like furniture?

Instruction Manuals

DEEBOT 500 - EN, FR-CA, ES-LATAM.pdf

Quick Start Guide - DEEBOT 500 - EN, FR-CA, ES-LATAM.pdf

Robots and Accessories Maintenance

191329_9606

Buddy Kit for DEEBOT 500, N79W, N79S, and N79SE

Compatible with ECOVACS DEEBOT N79 Series, DEEBOT 500.

$49.99