DEEBOT OZMO 930

The 2-in-1 Mopping and Vacuuming Robot with Advanced Navigation
What's the serial number? Where can I find it?The DEEBOT has received a firmware upgrade reminder, but why can't it complete the upgrade?How to reset my DEEBOT?What should I know when my DEEBOT is generating a map?The DEEBOT has trouble returning to or finding the charging dock.
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FAQ
  • FAQ
  • Download
  • Tutorial Videos
  • Accessories
  • FAQ
  • Download
  • Tutorial Videos
  • Accessories
What's the serial number? Where can I find it?
The DEEBOT has received a firmware upgrade reminder, but why can't it complete the upgrade?
How to reset my DEEBOT?
What should I know when my DEEBOT is generating a map?
The DEEBOT has trouble returning to or finding the charging dock.
My house has a very large surface area, so my DEEBOT is unable to finish mapping. What should I do?
Can DEEBOT mop on the floor with accumulated water?
Why is the map in the DEEBOT app lost and how can I restore a lost map?
What should I do when the DEEBOT gets stuck under the furniture and cannot finish the cleaning?
What is Continuous Cleaning? Why doesn't it work sometimes?
What should I do if the DEEBOT has become stuck underneath furniture and is unable to finish cleaning?
Can I keep DEEBOT on the Charging Dock for an extended period of time?
DEEBOT is cleaning with a louder noise than normal. What should I do?
Why won't the DEEBOT perform scheduled tasks?
Why does DEEBOT map disappear on the App after turning off the power switch on DEEBOT? What should I do?
DEEBOT did not detect a drop off, like stairs. What should I do?
Why do maps overlap in the DEEBOT app and how do I solve this issue?
What are the advanced features of DEEBOT and how can I use them?
What should I do when the DEEBOT goes down a stair during cleaning and cannot come back up?
Why aren’t the Main Brush and/or Side Brushes rotating when DEEBOT is cleaning? What Should I do?
What should be done if DEEBOT accidentally vacuums up liquid?
Why does DEEBOT spill dust when I move the robot manually?
Why it takes too long before the mop getting completely wet? / Why is the DEEBOT leaving the floor too dry at the beginning of the clean cycle?
Will my DEEBOT work on dark or black surface ?
What should I do when the DEEBOT gets tangled and cannot finish the cleaning?
The water is not spraying out from the DEEBOT. What should I do?
When I click "Forgot password", I don't receive an authentication email.
The water is spraying out at the beginning of the cycle, but not at the end. What should I do?
I bought a DEEBOT in China but can’t use it in the country I'm in. What should I do?
Why does DEEBOT move around in circles and backwards after starting up?
What does DEEBOT do if it meets an obstacle, like furniture?

Instruction Manuals

DEEBOT OZMO 930 - EN, FR-CA, ES-LATAM.pdf
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Quick Start Guide

Quick Start Guide - DEEBOT OZMO 930 - EN, FR-CA, ES-LATAM.pdf
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ECOVACS DEEBOT OZMO 930 Maintenance & Care Video