I don't think that I've activated the scheduled cleaning function, but DEEBOT will sometimes start cleaning by itself. What should I do?
Updated on 2020/07/15
● With this DEEBOT there are three ways of enabling the scheduled cleaning function. These are:
√ After the robot has been switched on, you can set cleaning tasks through the app.
√ After the robot has been switched on, you can set cleaning tasks using the remote control.
√ After the robot has been switched on, you can set cleaning tasks by pushing the AUTO button twice. After pushing the AUTO button two times, DEEBOT will come out to clean at the same time every day, starting from the following day.
● These three ways of scheduling cleaning times are each managed separately. This means that if you set a time for cleaning using the app, you must use the app to cancel it; if you set a time using the remote control, you must use the remote control to cancel it; and if you set a time for cleaning by pressing twice on the AUTO button, you must cancel it by pressing the AUTO button two more times. After two presses of the AUTO button, the robot will beep twice to indicate that the task has been set successfully, and three times to indicate that the task has been canceled.
● This means that if your robot often comes out to do cleaning by itself, it may be because you have scheduled a cleaning task by accident. Open up the app to check whether the app has been used to enable the scheduled cleaning function. If it has, cancel it. Check the screen of the remote control to see if it has the scheduled cleaning icon. If it does, cancel the setting using the remote control. Press the AUTO button on the robot two times. After hearing 3 beeps, the task has been canceled.
● If the voltage in your home is unstable or if the cable in the charging dock suddenly stops providing power, DEEBOT will come out looking for a charging dock. We therefore advise you to first turn off the power before unplugging the charging dock’s power cable.
● If the problem persists, please contact Ecovacs Customer Service.
√ After the robot has been switched on, you can set cleaning tasks through the app.
√ After the robot has been switched on, you can set cleaning tasks using the remote control.
√ After the robot has been switched on, you can set cleaning tasks by pushing the AUTO button twice. After pushing the AUTO button two times, DEEBOT will come out to clean at the same time every day, starting from the following day.
● These three ways of scheduling cleaning times are each managed separately. This means that if you set a time for cleaning using the app, you must use the app to cancel it; if you set a time using the remote control, you must use the remote control to cancel it; and if you set a time for cleaning by pressing twice on the AUTO button, you must cancel it by pressing the AUTO button two more times. After two presses of the AUTO button, the robot will beep twice to indicate that the task has been set successfully, and three times to indicate that the task has been canceled.
● This means that if your robot often comes out to do cleaning by itself, it may be because you have scheduled a cleaning task by accident. Open up the app to check whether the app has been used to enable the scheduled cleaning function. If it has, cancel it. Check the screen of the remote control to see if it has the scheduled cleaning icon. If it does, cancel the setting using the remote control. Press the AUTO button on the robot two times. After hearing 3 beeps, the task has been canceled.
● If the voltage in your home is unstable or if the cable in the charging dock suddenly stops providing power, DEEBOT will come out looking for a charging dock. We therefore advise you to first turn off the power before unplugging the charging dock’s power cable.
● If the problem persists, please contact Ecovacs Customer Service.