ECOVACS US

DEEBOT OZMO T5

Vacuums & mops in one go while with advanced laser mapping

Making your first map with your OZMO 920 / 950 / T5 Continuous Cleaning Feature on your OZMO 920 / 950 Connecting your DEEBOT to the Ecovacs Home App Make sure your DEEBOT is on.What's the serial number? Where can I find it?

FAQ
Download
Tutorial Videos
Accessories

Making your first map with your OZMO 920 / 950 / T5

Continuous Cleaning Feature on your OZMO 920 / 950

Connecting your DEEBOT to the Ecovacs Home App

Make sure your DEEBOT is on.

What's the serial number? Where can I find it?

The DEEBOT has received a firmware upgrade reminder, but why can't it complete the upgrade?

How to reset my DEEBOT?

What should I know when my DEEBOT is generating a map?

The DEEBOT has trouble returning to or finding the charging dock.

My house has a very large surface area, so my DEEBOT is unable to finish mapping. What should I do?

Can DEEBOT mop on the floor with accumulated water?

Why is the map in the DEEBOT app lost and how can I restore a lost map?

What should I do when the DEEBOT gets stuck under the furniture and cannot finish the cleaning?

What is Continuous Cleaning? Why doesn't it work sometimes?

Can I keep DEEBOT on the Charging Dock for an extended period of time?

DEEBOT is cleaning with a louder noise than normal. What should I do?

Why won't the DEEBOT perform scheduled tasks?

Why does DEEBOT map disappear on the App after turning off the power switch on DEEBOT? What should I do?

DEEBOT did not detect a drop off, like stairs. What should I do?

Losing and Recovering Maps

Virtual Boundaries with your OZMO 920 / 950 / T5

Mopping with your OZMO 920 / 950 / T5

Why do maps overlap in the DEEBOT app and how do I solve this issue?

What are the advanced features of DEEBOT and how can I use them?

What should I do when the DEEBOT goes down a stair during cleaning and cannot come back up?

Why aren’t the Main Brush and/or Side Brushes rotating when DEEBOT is cleaning? What Should I do?

What should be done if DEEBOT accidentally vacuums up liquid?

Why does DEEBOT spill dust when I move the robot manually?

Why it takes too long before the mop getting completely wet? / Why is the DEEBOT leaving the floor too dry at the beginning of the clean cycle?

Will my DEEBOT work on dark or black surface ?

What should I do when the DEEBOT gets tangled and cannot finish the cleaning?

The water is not spraying out from the DEEBOT. What should I do?

When I click "Forgot password", I don't receive an authentication email.

The water is spraying out at the beginning of the cycle, but not at the end. What should I do?

I bought a DEEBOT in China but can’t use it in the country I'm in. What should I do?

Why does DEEBOT move around in circles and backwards after starting up?

What does DEEBOT do if it meets an obstacle, like furniture?

Instruction Manuals

DEEBOT OZMO T5 - EN, FR-CA, ES-LATAM.pdf

Quick Start Guide

Quick Start Guide - DEEBOT OZMO T5-EN, FR-CA, ES-LATAM.pdf

Robots and Accessories Maintenance

012009_9274

Disposable Mopping Pads for OZMO 950/T5/OZMO 920/N7

Competiable with DEEBOT OZMO 950/T5/OZMO 920/N7

$21.24~~$24.99~~

~~$24.99~~

134508_5369

Mopping Pads for DEEBOT OZMO 920/950/N7

Compatible with ECOVACS DEEBOT OZMO 920/950/N7

$29.74~~$34.99~~

~~$34.99~~

135635_8395

Charging Dock for T8/T8+/T8 AIVI/N7/N8/N8+/N8 PRO/N8 PRO+/920/950

Replacement charging dock, or an additional charging dock for multi-floor homes

$59.49~~$69.99~~

~~$69.99~~

140844_1600

Buddy Kit for N8 PRO+/N8/N8+/T8/T8 AIVI

Main Brush x1, Side Brush x4, Sponge&Filter x3

$42.49~~$49.99~~

~~$49.99~~