Price Match Guarantee
Welcome to www.ecovacs.com/us (the website). ECOVACS ROBOTICS HOLDINGS LIMITED (“ECOVACS”, “we”, “us” and “our”) provides price match guarantee within our website!
We’ll match the product price if you buy a qualifying model at ecovacs.com/us then find the identical model for lower price at ecovacs.com/us
We'll refund you the difference if the below terms are satisfied:
• The price match guarantee is only valid for 30 days after you purchase.
• If we lower our ECOVACS Official online price within 30 days of your purchase, we will match our lower price, upon request.
• The product you purchased and the product advertised at a lower price must be within the same Territory of United States.
• Product must be a matching brand, model number and color to qualify as it appears on official ECOVACS online store.
• We need you to provide the order number or email used when placing an order at ecovacs.com/us to check and refund.
Our Price Match Guarantee does not cover:
• ECOVACS ALL Accessories and Parts
• Lower price which is the result of a violation of ECOVACS advertising policy or if doing so would result in a violation of a ECOVACS policy where the law permits.
Contact customer service to refund the difference:
• Email: firstname.lastname@example.org
• Mon-Fri, 9:00 - 21:00; Sat-Sun, 9:00 - 18:00 EST
* ECOVACS reserves the right to rescind this offer at any time and/or modify these terms and conditions as needed.