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DEEBOT 711

The Robotic Vacuum Cleaner with Optical Mapping for A Better Cleaning - Black

1. ECOVACS APP/ECOVACS HOME APP displays the DEEBOT is offline?

The Charging Dock should be plugged in and placed against a wall. Place the Charging Dock on a level floor surface with the base perpendicular to the ground. Keep the immediate area 2.0m /6.5’ in front of the charger and 1.0m /3.3’ at both sides of the Charging Dock clear of objects and reflective surfaces that may interfere with the infrared receiver.

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DEEBOT has an active obstacle detection system to helps it avoid contact your furniture, walls and household items. Anti-Collision Sensors are on-board the robot. When the sensors detect an obstacle, a signal will be sent to DEEBOT’s “brain” to slow down, change direction and select a new cleaning path. If the object is very low to the ground, 1.5” or smaller in height, DEEBOT may gently touch the obstacle with its mechanical cushion bumper before turning around.

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● This means the App function is temporarily unreachable. Please ensure that the following steps are taken to connect your DEEBOT online.
● Pull down the product list to refresh.
● Completely close the App on your smart phone and open it to retry. For Apple smart phones, double click the HOME button and swipe over the App to close it.
● Open the Google Play or App Store to see if there are any updates. Make sure the ECOVACS App/ECOVACS Home App is updated.
● Check the status of the Wi-Fi indicator light (next to the AUTO button).
✔ If the Wi-Fi indicator light is blinking, check and see if the password to the 2.4G Wi-Fi connection has changed. 
✔ If the Wi-Fi indicator light is solid, check and see if your wireless mobile carrier/telecom operator is experiencing a bandwidth issue or cellphone traffic.
● If you are still having trouble getting your DEEBOT online, please contact ECOVACS Customer Care.

 

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Robots and Accessories Maintenance Video

DEEBOT 710 App Connection

How to Start

HowToConnect ECOVACS Home App for Android