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         Service Provider:

  a)        ECOVACS Customer Care: for product feature consulting, producttroubleshooting, business cooperation

  b)        Local Service Partner: for repair, return case, where to buy,promotion event


RegionCountryService ProviderE-mailPhone No.Phone Available time (locat time)            
(Public holidays excepted)
North AmericanUSA & CanadaECOVACS Customer Carecustomerservice@ecovacs.com1 844 326 8227Monday-Sunday, 9 AM- 8 PM
APACTaiwanECOVACS Customer Caresupport.tw@service.ecovacs.com0800-869-869Monday-Friday, 9 AM - 6 PM
HongkongECOVACS Customer Caresupport.hk@service.ecovacs.com+852-58197874Monday-Friday, 9 AM - 6 PM
MalaysiaECOVACS Customer Caresupport.my@service.ecovacs.com+60-384081207Monday-Friday, 9 AM - 6 PM
SingaporeECOVACS Customer Caresupport.sg@service.ecovacs.com8003211052Monday-Friday, 9 AM – 6 PM
ThailandECOVACS Customer Caresupport.th@service.ecovacs.com+66-2508-8662Monday-Friday, 8 AM - 5 PM
AustraliaECOVACS Customer Caresupport.au@service.ecovacs.com+61-1300-269425Monday-Sunday, 9 AM - 9 PM
JapanLocal Service Partnerinfo@ecovacs-japan.com0120-539-6399 AM - 6 PM
KoreaLocal Service Partnerhelp@sjbns.com8218009552Monday-Friday, 9 AM - 6 PM
Middle EastIsraelLocal Service Partnerinfo@electro-gal.co.li03-6745988 & 03-6769471Monday-Friday, 9 AM - 5 PM
UAELocal Service Partnerinfo.isukoshi@gmail.com+971 4880 4880Mon-Thu 10am-6pm
EuropeGermanyLocal Service Partnerservice-de@ecovacs-europe.com0800 660 555 0Monday-Friday 8 AM - 5 PM
AustriaLocal Service Partnerservice-at@ecovacs-europe.com0720 204088Monday-Friday 9 AM - 6 PM
NetherlandsLocal Service Partnerservice-nl@ecovacs-europe.comN/AMonday-Friday 8 AM - 5 PM
BelgiumLocal Service Partnerservice-be@ecovacs-europe.comN/AMonday-Friday 8 AM - 5 PM
LuxemburgLocal Service Partnerservice-lu@ecovacs-europe.comN/AMonday-Friday 8 AM - 5 PM
FranceLocal Service Partnerservice-fr@ecovacs-europe.com0805 111510Monday-Friday 9 AM - 6 PM
Spain Local Service Partnerservice-es@ecovacs-europe.com800 810319Monday-Friday 9 AM - 6 PM
PortugalLocal Service Partnerservice-pt@ecovacs-europe.com0707 502073Monday-Friday 9 AM - 6 PM
ItalyLocal Service Partnerservice-it@ecovacs-europe.com0199 206311Monday-Friday 9 AM - 6 PM
FinlandLocal Service Partnerservice-fi@ecovacs-europe.com8800412831Monday-Friday 8 AM - 5 PM
NorwayLocal Service Partnerservice-no@ecovacs-europe.com0046 188 439405Monday-Friday 8 AM - 5 PM
SwedenLocal Service Partnerservice-se@ecovacs-europe.com0188 439405Monday-Friday 8 AM - 5 PM
DenmarkLocal Service Partnerservice-dk@ecovacs-europe.com0046 188 439405Monday-Friday 8 AM - 5 PM
UKLocal Service Partnerservice-uk@ecovacs-europe.com0845 4684686Monday-Friday 9 AM - 6 PM
IrelandLocal Service Partnerservice-uk@ecovacs-europe.com0044 845 4684686Monday-Friday 9 AM - 6 PM
PolandLocal Service Partnerservice-pl@ecovacs-europe.com0627 538091Monday-Friday 8 AM - 5 PM
CzechLocal Service Partnerservice-cz@ecovacs-europe.com02 5571 9531Monday-Friday 8 AM - 5 PM
SlovakiaLocal Service Partnerservice-sk@ecovacs-europe.com023 3329 182Monday-Friday 8 AM - 5 PM
HungaryLocal Service Partnerservice-hu@ecovacs-europe.com019 989701Monday-Friday 8 AM - 5 PM
EstoniaLocal Service Partnerservice-ee@ecovacs-europe.com08 804112Monday-Friday 8 AM - 5 PM
LatviaLocal Service Partnerservice-lv@ecovacs-europe.com06 6090575Monday-Friday 8 AM - 5 PM
LithuaniaLocal Service Partnerservice-lt@ecovacs-europe.com052 140827Monday-Friday 9 AM - 6 PM
SwitzerlandLocal Service Partnerservice-ch@ecovacs-europe.com+41(0) 432101170Monday-Friday 9 AM - 6 PM
TurkeyLocal Service Partnerservice@ecovacs-europe.comN/AN/A
GreeceLocal Service Partnerservice@ecovacs-europe.comN/AN/A
Thank you for your attention!