Why does DEEBOT move around in circles and backwards after starting up?

Updated on 2021/03/05
● The Anti-Drop Sensors on the bottom of DEEBOT may be covered with dust.
Wipe the Anti-Drop Sensors with provided Cleaning Tool to maintain their effectiveness.

● The Driving Wheels may be tangled with hair or debris.
Use the provided Cleaning Tool to cut off and remove any hair/debris tangled around the Driving Wheels.

● The Bumper rail may be stuck. Press each side of the bumper rail to see if it rebounds automatically.

If the problem persists, please contact ECOVACS Customer Service.
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