E-commerce Operations Executive (DTC)
Kent Ridge, Singapore
Description:
We are seeking a detail-oriented and data-driven E-commerce Operations Executive to support our Direct-to-Consumer (DTC) business. This role will focus on optimizing online sales operations, analyzing performance data, and collaborating cross-functionally to enhance customer experience and operational efficiency.
responsibilities
Key Responsibilities
  • Support day-to-day operations of Direct-to-Consumer (DTC) and e-commerce sales channels
  • Monitor and analyze sales performance, customer behavior, and campaign effectiveness
  • Prepare regular reports and provide actionable insights to improve business performance
  • Coordinate with internal teams (e.g., marketing, supply chain, customer service) to ensure smooth execution of campaigns and operations
  • Assist in optimizing operational workflows and customer journey across digital platforms
minimum qualifications
Requirements:
  • Bachelor’s degree in Business, Marketing, E-commerce, or a related field
  • Minimum 3 years of experience in e-commerce operations or DTC sales operations
  • Basic understanding of online sales operations and digital commerce workflows
  • Proficiency in data analysis and reporting tools (e.g., Excel, Google Sheets, or similar)
  • Strong communication and cross-functional collaboration skills