Price Match Guarantee


Welcome to www.ecovacs.com/sg (the website). ECOVACS GLOBAL PTE. LTD (“ECOVACS”, “we”, “us” and “our”) provides price match guarantee within our website!
We’ll match the product price if you buy a qualifying model at ecovacs.com/sg then find the identical model for lower price at ecovacs.com/sg

We'll refund you the difference if the below terms are satisfied:
  • The price match guarantee is only valid for 14 days after you purchase;
  • If we lower our ECOVACS Official online price within 14 days of your purchase, we will match our lower price, upon request;
  • The product you purchased and the product advertised at a lower price must be within the same Territory of Singapore;
  • Product must be a matching brand, model number and color to qualify as it appears on official ECOVACS online store; and
  • We need you to provide the order number or email used when placing an order at ecovacs.com/sg to check and refund.
Our Price Match Guarantee does not cover:
  • ECOVACS ALL Accessories
  • Lower price which is the result of a violation of ECOVACS advertising policy or if doing so would result in a violation of an ECOVACS policy where the law permits.
  • Any purchase that is made of ecovacs.com/sg
Contact customer service to refund the difference:

* ECOVACS reserves the right to rescind this offer at any time and/or modify these terms and conditions as needed.