At ECOVACS, we are deeply committed to ensuring our digital platforms are accessible to individuals with disabilities. We strive to provide an inclusive online environment for all users. This includes compliance with standards such as EN 301 549, the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Our aim is to ensure our digital services are clear, user-friendly, and accessible to everyone.

Conformance Status
Based on our most recent evaluation, the Website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and the European standard EN 301 549. This means that significant portions of the Website already meet the applicable digital accessibility requirements, although there are areas that still require improvement to achieve full compliance. We are actively working to address these remaining issues.

Accessibility Testing and Evaluation
As part of our ongoing compliance process, the Website has been comprehensively evaluated by our accessibility experts based on the four core principles of digital accessibility (“POUR”):

• Perceivable: Use of alternative text for non-text content, captions or transcripts for multimedia, sufficient color contrast, and adaptable content.
• Operable: Full keyboard operability, proper focus management for assistive technology users, and control of time-based content.
• Understandable: Clear page titles, logical heading structures, consistent navigation, and input assistance for avoiding and correcting errors.
• Robust: Compatibility with a wide range of assistive technologies and semantic HTML structures for reliable machine interpretation.

Additionally, the Website has been reviewed by external accessibility experts and is regularly tested with users with disabilities to identify potential barriers.

Limitation and Ongoing Improvement
While we are committed to making our Website accessible to all users, certain content and functional areas may still present challenges. We are actively working to address the following issues:

• Third-party content: Embedded tools or content from external providers may not fully comply with our accessibility standards.
• PDF accessibility: Some PDF documents are not fully accessible. We are in the process of reviewing and replacing them.
• Videos lacking captions: Not all video content currently includes captions or transcripts.

We have launched a comprehensive remediation plan to resolve these issues. Accessibility enhancements will be introduced gradually across the platform, following thorough review and testing.

Disclaimer for External Content
ECOVACS is not responsible for the content or availability of third-party services accessible via external links. The responsibility for the accuracy, completeness, timeliness, and accessibility of such content lies solely with the respective provider. By accessing these links, you acknowledge that ECOVACS bears no liability for any damages or legal issues that may arise from their use.

Feedback and Contact Information
We appreciate and welcome your feedback on the accessibility of the Website. Your input is valuable and helps us enhance our services. If you experience any accessibility barriers, or have suggestions for improvement, please reach out to us.

Date of publication: 27 June 2025
Date of last review: 15 August 2025