DEEBOT 711

The Robotic Vacuum Cleaner with Optical Mapping for A Better Cleaning - Black
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Robots and Accessories Maintenance
What's the serial number? Where can I find it?
The DEEBOT has received a firmware upgrade reminder, but why can't it complete the upgrade?
How to reset my DEEBOT?
If the machine is moved during cleaning, can it resume cleaning from the place it is moved to?
Can the DEEBOT operate normally in a dark environment?
What should I do if my DEEBOT's Remote Control doesn't work?
What should I do if the DEEBOT has become stuck underneath furniture and is unable to finish cleaning?
DEEBOT is cleaning with a louder noise than normal. What should I do?
Why does my DEEBOT start cleaning after I unplug the power cable of the charging dock?
Why won't the DEEBOT perform scheduled tasks?
Why does DEEBOT map disappear on the App after turning off the power switch on DEEBOT? What should I do?
DEEBOT did not detect a drop off, like stairs. What should I do?
DEEBOT cannot find the Charging Dock
Why aren’t the Main Brush and/or Side Brushes rotating when DEEBOT is cleaning? What Should I do?
What should be done if DEEBOT accidentally vacuums up liquid?
Why does DEEBOT spill dust when I move the robot manually?
Will my DEEBOT work on dark or black surface ?
Why does the DEEBOT sometimes stop and circle one spot before continuing to clean?
When I click "Forgot password", I don't receive an authentication email.
I bought a DEEBOT in China but can’t use it in the country I'm in. What should I do?
Why does DEEBOT move around in circles and backwards after starting up?
What does DEEBOT do if it meets an obstacle, like furniture?

Instruction Manuals

DEEBOT 711- EN, FR-CA, ES-LATAM.pdf
download
Quick Start Guide- DEEBOT 711 - EN, FR-CA, ES-LATAM.pdf
download

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Contact Us
E-mail:
customerservice@ecovacs.com
Tel:
1 844 326 8227
Working time
Mon. - Fri. from 9 AM - 9 PM EST ; Sat. and Sun. and holidays from 9 AM - 6 PM EST