Privacy Policy

ECOVACS Robotics Co., Ltd. respects the privacy of every visitor to this site. This privacy policy explains: why we collect information from you; how we use the information gathered, and how you should contact us if you wish to restrict the use of your personal data.

If you submit personal data on this site, we will deem you to have agreed to us using your information according to these terms and conditions. If you do not accept these terms and conditions, please immediately cease using and visiting this site.

In the event we make any changes or amendments to the terms of the Privacy Policy, the amendments will be published on our homepage. If you have any queries about this privacy policy, please contact us at:

Collection of Personal Information
When you subscribe email news service, technical support services, or participate in questionnaires, product registration, or our interactive activities, we may ask you to provide the following pieces of information: your name, home or work address, telephone number, email address, company name etc. If you submit personal data on this site, we will deem you to have agreed to us using your information during these specific activities.

Use of Personal Information
We will use your personal information for the following: to reply to your queries and requests; to improve the quality of our products and services; to provide you with products and services which you may require; to supply you with custom-made products and services in order to meet any special requests you may have.

We may also use your personal information for the following: to provide information to market research within this website, to analyze your requirements and to help you better understand our products and service. This might include calling you, and/or passing your information to ECOVACS’ affiliated companies so that they can let you know about products/services/promotions that your may be interested in.

When a government department, acting in accordance with the law, asks this website to reveal user-information, this website will supply the law-enforcement agency with the information requested. This website accepts no responsibility for this type of action.

Sharing of Personal Information
We might share the personal information with ECOVACS’ affiliated companies and other included parties during the service. To protect your privacy, we will also ensure that our staff's access to your personal information is restricted to the cases mentioned above.

In accordance with the above terms and conditions, when your personal data has been shared with our affiliated companies or other included parties during the service, it will be stored in a tightly controlled system. It will not be shared with any third party, or used for any purposes other than previously stated.

Guardian Responsibility
This website has no intention of collecting any personal information from users who do not have the full capacity for civil conducts, nor will it pass on user-information to any third parties. We remind guardians that it is their responsibility to supervise the aforementioned kind of user while they are using this site. If this kind of user voluntarily provides information, e.g. by leaving a message, and this data is used by another individual or group, the consequences are wholly the responsibility of the legal guardian and are no fault of this website.

This website may occasionally use cookies to let us know which pages are popular. That means the next time you visit the site you'll receive better services. Cookies won't track personal information. When you register on this website, we may use cookies. In this type of situation we may store some information so that the website recognizes you the next time you visit it. The cookies from our website can only be read by that site. If your browser settings have cookies disabled, you can still visit the site and view the majority of its content.

This site has the right to screen, delete and disconnect links in order to guard against and remove network infringements, fraud and other illegal online actions.

Legal requirements
While using this website you must comply with national laws. This website has the right to report any unlawful behavior to the relevant authorities and pursue court action.

ECOVACS Robotics Co., Ltd. reserves the right to modify and update the terms of its Privacy policy shown on this website.

Contact us:
Contact Us

108#Shihuxi Rd.Wuzhong